Install and Configure Your Safepal Wallet Extension Complete Setup and Recovery Process

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the official Safepal website. This step protects you from fraudulent copies that could steal your recovery phrase. After adding the extension to your browser, click its icon to launch the setup process.

You will see a clear choice: create a new wallet or import an existing one. For a fresh start, select “Create Wallet”. The extension will then generate your unique 12-word mnemonic phrase. Write each word down in the exact order presented on a physical piece of paper. Confirm you have stored it securely before proceeding, as the next screen will ask you to re-enter these words to verify your backup.

Once verified, establish a strong password for encrypting your local extension data. This password is required each time you access the wallet from your browser. You will then enter your new wallet interface, where you can manage assets, connect to decentralized applications, and review transaction history.

If you need to restore access, open the extension and click “Import Wallet”. Carefully enter your 12-word recovery phrase. Double-check for typos and ensure the word separation matches your backup. After submitting the correct phrase, set a new local password. Your complete portfolio, including all tokens and transaction records linked to that phrase, will reappear, as the blockchain data is tied directly to those words.

Installing the Safepal Extension and Creating a New Wallet

Open your Chrome, Brave, or Edge browser and visit the official Chrome Web Store. Search for "Safepal Chrome extension Wallet Extension" and confirm the developer is "Safepal" before clicking 'Add to Chrome'. Confirm the installation in the pop-up dialog; the extension icon will appear in your browser's toolbar.

Click the new Safepal icon and select 'Create Wallet'. You will see two clear options:

Create a New Wallet: Generates a fresh set of recovery phrases.
Import an Existing Wallet: For restoring a wallet you already own.

Choose 'Create a New Wallet'. The next screen is critical–you must secure your 12-word mnemonic seed phrase. This phrase is the only way to recover your funds if you lose access.

The extension will display your 12 words in a specific order. Write each word down by hand on the provided backup card or a durable piece of paper.
Double-check the spelling of every word.
Store this paper in a secure, offline location. Never save it digitally as a screenshot, text file, or email.

After writing it down, you will complete a verification step. The extension will ask you to select the correct words from your list in the right sequence. This confirms you have a proper backup.

Finally, set a strong password for the extension itself. This password encrypts your wallet data locally on your browser and is required for transactions. Make it unique and complex. After confirmation, your new wallet is ready. You can now receive assets by sharing your public address or explore the built-in swap features.

Connecting Your Existing Hardware Device to the Extension

Ensure your SafePal S1 hardware wallet is charged and powered on before you begin.

Open the SafePal extension in your browser and click the 'Connect Wallet' button. Select 'Hardware Wallet' from the list of options presented. You will see a prompt asking you to choose your connection method.

For a direct link, use the original SafePal USB-C cable to connect your S1 device to your computer. The extension should detect the device automatically. If it doesn't, check the cable connection and ensure no other wallet software is running.

Alternatively, you can connect via Bluetooth. On the extension's connection screen, select 'Bluetooth'. Enable Bluetooth on both your computer and your SafePal S1 device. Your device name, like 'Safepal-XXXX', should appear in the extension's list. Click on it to pair.

After a successful connection, your S1 screen will display a request for authorization. Carefully verify the connection request details on your hardware screen match what the browser extension shows. Press the confirm button on your S1 device to approve the link.

Once connected, the extension interface will update. You can now view your portfolio, check balances, and prepare transactions. Remember, all transaction signing still happens securely on your S1 device–the extension only broadcasts the final approved transaction.

Keep your device connected only for the duration of your session. For safety, always disconnect the wallet from the extension and physically unplug the device when you finish.

Recovering Your Account Using Secret Recovery Phrase or Private Key

Open your SafePal extension and click the "I have a wallet" button on the initial screen.

Select "Recover with Secret Recovery Phrase" for the standard method. Type your 12 or 24-word phrase into the field, ensuring each word is separated by a single space and spelled correctly. For "Recover with Private Key," paste your full key string without any extra spaces or characters.

Choose a strong, new password for your extension access. This password encrypts the wallet locally on your device; it is not stored on servers and cannot recover your funds if lost.

Confirm the password and proceed. The extension will rebuild your wallet, synchronizing all assets and transaction history associated with your phrase or key.

Verify your recovered wallet addresses match those from your previous setup. Once confirmed, you regain full control and can resume transactions immediately.

Store your Secret Recovery Phrase offline after recovery. Never share it or your private key digitally, as anyone with this information can permanently access your funds.

FAQ:

I installed the Safepal extension but the setup screen is blank. What should I do?

This is a common issue, usually related to browser compatibility or cache. First, ensure you are using a supported browser like Google Chrome, Brave, or Microsoft Edge. Then, try these steps: 1) Completely close and restart your browser. 2) Disable any other wallet extensions temporarily, as they can sometimes conflict. 3) Check if your browser needs an update. If the problem continues, uninstall the Safepal extension, clear your browser's cache and cookies for the last hour, and then reinstall the extension from the official Chrome Web Store. This almost always resolves a blank screen.

How do I connect my existing Safepal hardware wallet to the new browser extension?

Connecting your hardware wallet is straightforward. After installing the extension, click "Connect Wallet" and select "Hardware Wallet." Choose "Safepal" from the list. You will see a QR code on your screen. Now, open the Safepal mobile app on your phone, go to the "Wallet" tab, and tap the scan icon. Use your phone to scan the QR code shown in the browser extension. This creates a secure, encrypted link between your hardware wallet (via the app) and the extension. Your addresses will appear, but private keys never leave the hardware device. You must approve each transaction on your physical device.

I lost the device where I had my Safepal extension. How do I recover my wallet?

If you lose access to the browser or computer with the extension, you need your secret recovery phrase. On a new, secure device, install the Safepal extension. Instead of creating a new wallet, select "Import Wallet" or "Recover Wallet." You will be asked to enter your 12, 18, or 24-word mnemonic phrase. Type the words in the exact order, with a single space between each word. After confirming, your wallet and all your assets will be restored. This works because your funds are on the blockchain, not in the extension; the phrase rebuilds your access keys. Never enter your recovery phrase on any site other than the official extension interface.

What's the difference between the extension's "Software Wallet" and "Hardware Wallet" modes? Which is safer?

The core difference is where your private key is stored. In "Software Wallet" mode, the extension generates and stores your encrypted private key on your computer's browser. It's protected by your password, but it's still exposed to online threats like malware. In "Hardware Wallet" mode, your private key is generated and stored offline on your physical Safepal device. The extension only requests transaction signatures, which you must approve on the hardware device. The key never touches your computer. Therefore, the "Hardware Wallet" mode is significantly safer for storing large amounts. Use the software wallet for smaller, daily-use funds, and always link a hardware wallet for your main savings.

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